Terms of Service

1. Agreement to Terms

By downloading the KimbiPay application, accessing our website, or utilizing any services provided by us, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you must terminate use of our platform immediately.

2. Service Description

KimbiPay is a financial technology product that automatically detects stablecoin (USDT or USDC) deposits sent to your unique wallet addresses, converts those deposits to Nigerian Naira (NGN), and updates your available balance. You can withdraw your Naira balance to any supported Nigerian bank account.

3. Deposits and Exchange Rates

We accept deposits on supported blockchain networks (TRON, BNB Smart Chain, Ethereum, and Polygon). You are responsible for ensuring that deposits are sent to the correct address on the correct network. Sending unsupported crypto or using an incorrect network may result in permanent loss of funds, which we cannot recover.

Conversions are executed automatically using live market exchange rates. We apply a transparent **1.5% platform spread** to the conversion rate.

4. Withdrawals and Payouts

Withdrawals from your Naira balance to your commercial bank or mobile money account are processed instantly. We charge **zero withdrawal fees** to cash out your balance. You are responsible for inputting the correct bank details.

To protect your funds, every withdrawal requires your 4-digit PIN or biometric confirmation. You must safeguard your PIN; KimbiPay is not liable for unauthorized transactions resulting from PIN disclosure.

5. Limitation of Liability

KimbiPay is a software provider. We are not liable for losses caused by blockchain network congestions, third-party bank system outages, device loss, or security compromises on your personal device.